A pickup point is a convenient location such as a newsagent or local supermarket where you can collect your order. This doesn't affect our editorial independence. To return a product purchased from the Apple Store or cancel a service contract, please send your intent to return or cancel to us anytime prior to the date 14 days after the date you, or a person indicated by you, acquired physical possession of the product(s), or from the date of conclusion of the service contract. To track your order, click Account at the top of the page and select Track an Order, or click here. You may receive between 1-4 text messages per item on your order. For orders where you are to pick up an item from an Apple Retail Store, we will send you an email or an SMS stating that we have accepted your order, which will include when your items will be available to pick up from your selected Apple Retail Store (the “Pick-Up Notification”). If I ordered on the 13th April. If you experience any problem with your order or want to check the status of your order, please check http://www.apple.com/uk/shop/account/home or contact the Apple Online Store Customer Service by freephone on 0800 048 0408 from Mon-Fri 08:00-20:00, Sat-Sun 09:00-18:00. If you are wanting to get a new Apple product in time for Christmas or just wondering how quickly Apple can deliver, where Apple can deliver, or what delivery service Apple uses in the UK, we have the answers. The Apple Online Store, the Apple Store mobile app and the Apple Contact Centre are operated by Apple Distribution International Ltd., which is a company incorporated in the Republic of Ireland with its registered office at Hollyhill Industrial Estate, Hollyhill, Cork, Ireland and with registered number 470672 at the Companies Registration Office of Ireland. This is a standard shipping item of iphone 4. Expand Collapse. Or call 0800 048 0408. Check out: current Amazon delivery statuses. Was expected by “”. If you want to get Christmas gifts from Apple on time for Christmas this is when you need to order by the dates below: iPhone: As long as you don't want the iPhone 12 Pro or iPhone 12 Pro Max, if you order a new iPhone from Apple before 22 December you should receive it by Christmas Eve. Certain products, however, may not qualify for collection at pickup points. If you do not receive this invoice or if you require an additional copy for your records, you will be able to print your invoice on our, If your order has not yet been dispatched, you can cancel your order on our online, To find out more about returns and refunds, please, SALES & REFUND TERMS AND CONDITIONS (“TERMS”), Order, Order Acknowledgement and Order Acceptance, Apple One-Year Limited Manufacturer Warranty, Model Withdrawal Form for Returns of Products or Cancellation of Service Contracts, APPLE RETAIL SALES & REFUND TERMS AND CONDITIONS FOR APPLE STORE PICKUP (“APPLE STORE PICKUP TERMS”), http://www.apple.com/uk/shop/account/home, http://www.apple.com/uk/shop/help/returns_refund, http://www.apple.com/uk/shop/help/payments, http://www.apple.com/uk/shop/help/shipping_delivery. Please come back “” if you still don’t have it and we’ll help you out. If you don’t pick up your order, Apple may cancel it. Most products you can buy from Apple will have a 1-3 day delivery guide. The pickup point will process these details on behalf of our designated carrier but will not retain these details. Once we have processed your order and prepared it for shipping, we will send you an email stating that we have accepted your order, which will include the shipment details (the “Shipment Notification Email”). In most cases, this will be within 24 hours for items that are in stock. Delivery time: 15-16 april . Click here for more details and check “What happens if I have received a defective item” in the Returns & Refunds section of online Help. I pre-ordered the iPhone 12 and it says estimated delivery is 10/30, but the phone is supposed to be released at 10/23. For fast, easy ordering and expert advice, just call the Apple Online Store on 0800 048 0408. When you view any hardware product on the Apple Store, it gives an estimated “ready to ship” date. For example, items that show 'Dispatched: Within 24 hrs' are estimated to be dispatched for delivery from our warehouse within 24 hours. Returns can be arranged via our Order Status website. If you select Apple Store Pickup, you may designate a third party to pick up your order. Shipping time: within 24 hours. Then Continue. Once your order leaves our warehouse or is available for pickup, we'll send you a text message. You must provide the name and email address of the third party. But now the status has changed to scheduled delivery pending by FedEx. To return a product to the Apple Online Store or cancel a service contract, please send your intent to return or cancel to us anytime prior to the date 14 days after the date you, or a person indicated by you, acquired physical possession of the product(s), or from the date of conclusion of the service contract. Depending on your payment method and the status of your order you can: If your order is being delivered to a business address, please be advised that our carrier will deliver to a mailroom or delivery point and will request a signature from the mailroom supervisor; our carrier does not require a signature specific to the order details. This delivery time estimation will be ranging from 5 to 7 days. Postal Delivery: If you are not at home for a postal delivery or your order cannot be delivered, a card with collection details will be left for you. This message is known to occur when your Amazon package was planned to arrive on a holiday or over a holiday weekend. You have the right to cancel your order, return a product or cancel a service contract for any reason, within your statutory rights. You can expect the courier to be either TNT or UPS in the UK. You'll be waiting long into the new year before you can get your hands on the AirPods Max though. A pickup point is a convenient location such as a newsagent or local supermarket where you can collect your order. Joined: … Once we have sent and you have received the Order Acceptance Email, Apple will have formed a contract with you (we will include the key terms of the contract in this acceptance email). When you’ve selected the item you want to order, you will be presented with the option to Deliver to Home or to Deliver to a Pickup Point. Please review the Shipping & Delivery section of the Help page located at http://www.apple.com/uk/shop/help/shipping_delivery to learn more about how and when you will receive the products you purchased from the Apple Store. This will include your order number and a link to the tracking or pickup store information. If you do not receive this invoice or if you require an additional copy for your records, you will be able to print your invoice on our Order Status website. No signature is required and order tracking is not available. Can anyone tell me how long they had to wait to get theirs? Orders below £200 will be sent via postal service. For orders below this amount or for express delivery, shipping fees will apply. The Privacy Policy and Terms of Use also apply. For details, click here. Apple is not responsible for actions taken by the third party once your item(s) have been picked up. An estimated delivery date (or date range) will also appear in Your Account after you've placed your order. You must provide the name and email address of the third party and the third party will need to bring a form of identity and order number for collection. Custom-configured products, including personalised iPads, cannot be returned or exchanged. Mac: The last date to order a new Mac for Christmas has also passed. Once you have placed your order, we will provide you with a web order number. If you ordered multiple products in the same order, please send your intent to return to us anytime prior to the date 14 days after the date you, or a person indicated by you, acquired physical possession of the last product in the order. You can contact the carrier directly for a new delivery appointment during working hours at a suitable date and even amend your delivery address. Expand Collapse. AirPods: As long as you order your AirPods or AirPods Pro by 22 December you should get them in time for Christmas. Apple does not do deliver to PO Boxes or BFPO addresses, but you can collect your online order from an Apple-authorised location like a newsagent, supermarket or locker station. If you would like someone else to pick up your items, select Someone else will pick up these items. Non-Apple-branded products may have the benefit of a manufacturer's warranty provided by the product manufacturer — please see your product box and literature for details. Order here. Order here. I also received my Apple iPad case on Saturday as well. All that remains at that point is for us to deliver the product(s) to you, which we will do straightaway so you can begin enjoying the amazing item(s) you purchased at the Apple Store. If you are paying by credit card, when you submit your order, we may block up to the total amount of the order on your credit card. Track the status of your order in Online Order Status. save. If services have not been fully performed, and you have requested performance to begin within 14 days from the date of conclusion of the service contract, you will be charged an amount proportional to the services rendered until the time you have informed us of your intent to cancel the service contract. This thread is archived. Or, you may designate a third party to pick up your order. For example: If the processing time for an item you purchased is 3-5 days, and the transit time for the shipping method you chose is usually 2-4 days, your estimated delivery date is 5-9 days from today. Order here, Apple TV: Order your Apple TV by 22 December to get one in time for Christmas. In the event of a pricing error, we will notify you of the error and allow you to either proceed with the transaction at the correct price or cancel your order at no cost to you. mcvickj Diamond Member. If your order is preparing for shipment or already in transit, please wait for your order to be delivered before initiating the return on our Order Status website or by contacting Apple Store Customer Service. The delivery date quoted on your order form is an approximate estimate; this is because your order is made bespoke for you. We also have details on How to return Apple products. Further information on payment can be found in the Payment & Pricing section of the Help page located at http://www.apple.com/uk/shop/help/payments. So if there are any issues with the manufacturer of your goods, we will give you a call or write to you with a new estimated delivery date. To make it visually easier on both of us, we’ll refer to the Apple Online Store, the Apple Store mobile app and the Apple Contact Centre as the “Apple Online Store” and to Apple Retail UK Limited as “Apple Retail”, “we” or “us”. Delivery is free on all orders placed at apple.com. You can also find delivery costs at checkout, in the Order Confirmation email and online when you view your order on the Order Status website. We do have some similar information to share with you. Custom-configuring your Mac or personalising your order means it takes additional time to prepare and will increase the time it takes to be dispatched and delivered. The applicable warranty terms and conditions can be reviewed at http://www.apple.com/uk/legal/warranty/ and are also contained in your Apple hardware box. What are … For items that are not in stock, you will receive the Order Acceptance Email when the item becomes available and has been prepared for shipping, which in no event will be later than the “ships” timeframe presented to you at checkout. Joined: Apr 10, 2010 Messages: 11 Thanks Received: 0. The following additional restrictions apply to these returns: If you are a consumer and have purchased faulty or mis-described products, you should return them as soon as possible after discovery of the fault or mis-description. Apple offers pickup points from convenient locations for many of the items available on the Online Store. Apple's delivery estimates have always either been a) on the exact date specified or b) earlier than the date specified. We want to make sure you have a rewarding experience while you’re exploring, evaluating and purchasing our products on the Apple Online Store at http://www.apple.com/uk, on the Apple Store mobile app or on the phone with the Apple Contact Centre. If you ordered multiple products in the same order, please send your intent to return to us anytime prior to the date 14 days after the date you, or a person indicated by you, acquired physical possession of the last product in the order. Trust us, we’re building them as fast as we can. Apple is not responsible for actions taken by the third party once your item(s) have been picked up. We will investigate with the appropriate carrier and strive to deliver your order as soon as possible. You need to be at least 18 years old to place orders on the Apple Store. As you have chosen to pick up one or more of your products at an Apple Retail Store, these Apple Store Pickup Terms apply to the sales contract between you and Apple Retail along with the Privacy Policy and Terms of Use. Which smart TVs are compatible with AirPlay and Apple TV? Apple does offer same-day delivery, and for a limited time, in select locations, Apple will deliver within two hours for £4. Visit the local store of the country where you want your products delivered and place your order. During checkout, simply enter the recipient's email address in the "Email Address (optional)" field within the ship-to section. Apple provides a one-year limited manufacturer warranty against defects in materials and workmanship for any new Apple-branded product. Order here. We send updates by text message, so you can stay updated on your delivery or pickup order. Title in the product(s) shall pass to you when the product(s) is picked up by the carrier from our warehouse. If you would like to change the pickup location, select Change location. It is possible to purchase items from Apple for friends and family in any country where Apple has an Apple Store, no matter where you live. To place an order for products or services at the Apple Online Store, you can visit the store website at http://www.apple.com/uk or the Apple Store mobile app, and then simply add the products you wish to your shopping cart, check out (using your chosen payment method) with your Apple ID or as a guest customer, and choose for each of your items to either pick up from an Apple Retail Store on the same day, have your item(s) shipped to you, or have your item(s) shipped to an Apple Retail Store to be collected by you or a person designated by you, or a combination of these methods if you’re ordering several items. As being next tuesday 22nd may and delivery being 31st may be expecting the on. 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