In this post, we’ll walk through different problems drivers and passengers face and how you can contact Lyft over the phone. From there, tap or click on the button that says “Call Me.”. Either way, you can browse through common issues (such as not being able to request a ride) and submit your request. If you are frustrated about not being able to call Lyft directly, a visit to the website might be a good idea. However, that doesn’t mean you can’t get in touch with them over the phone if needed. And you can click here if you want to compare all the contact information we've gathered for Lyft. When you tap it, the app will show your location and vehicle information so you can quickly share details with emergency dispatchers. Lyft customer support service. Lyft is a rideshare company that operates in the United States and Canada. Whether you’re having a problem with the app, want to dispute charges, forgot an item in a vehicle, or have an emergency, help is available 24/7. Disclosure: Ridester.com is supported by our users. If sending a message, provide the best contact number your driver can reach you. To help keep things timely, Lyft asks users to please avoid submitting multiple requests. How Do I Contact Customer Support with Lyft? But we can help speed that up for you if you indicate what kind of problem you are having above. Email Support (Riders and Drivers) The next method to use if you have a question that Lyft’s Help … Lyft wants to ensure that their customers are happy with every ride. Lyft specifies these as urgent situations in need of immediate contact. Is Lyft phone support available in other languages? In the 'Help' menu you can: Review recent rides; Contact us about any issue; Find answers on various topics; New drivers can also find driving tips and get help completing their application. I scheduled a ride for a future date and time. Lyft Contact Number The best way to get in touch with Lyft is to go via the Lyft help center, but if it's really critical you can reach Lyft by their critical response line on number 855-865-9553 and press 2 for direct Lyft contact. There is a “Call Me” button in certain help articles in the Lyft site where you can leave your phone number to get the call back to you, but don’t expect Lyft to directly call you for any issues. Like many Internet-native companies, Lyft offers only limited phone support, preferring to interact with riders via its app, social media accounts, or website. You can check the our guide to Lyft lost and found for more details on how to retrieve a forgotten item. We've created these shortcuts and apps to try to help customers like you (and ourselves!) An old number that is floating around the internet (844-313-3667) only plays a recorded message that will tell you to go to the Help section of the Lyft app or help.lyft.com. Is phone support available to prospective Lyft drivers? Download the app and get a ride from a friendly driver within minutes. A 24/7 hotline does exist for Lyft in cases of accidents, citations, and safety incidents. While this is time-consuming and you may not receive a quick response, it may be an effective way of demonstrating that the matter concerns you and that you want to see it addressed. While Lyft does not have a toll-free number, there are 3 total ways to get in touch with them. Rideshare with Lyft. Can I contact Lyft without using the app? Common reasons that people try to call Lyft customer support department include Problem With the App, Left Something In Ride, Dispute a Charge, Problem With a Ride, Deactivated Account and other customer service issues. If you feel that Lyft has not addressed your concerns and feel that an urgent issue of public safety remains, contact law enforcement in your area. We’ll also show you how you can contact Lyft support through their online portal or the app for matters that are less urgent. The next way to contact Lyft is through email addresses. If you do have an urgent safety issue, you may be asked to enter your cell phone number so that a member of the Lyft team can call you back. While there are many reasons why you may want to contact Lyft customer support, we’ve curated this list of the primary concerns (with solutions) that commuters and drivers come across when using the app. Finally, tap “Call Me.” A Lyft rep will return your call within two minutes. Lyft Does Not Currently Have a Customer Service Phone Number There is no longer a customer service phone number for either Lyft passengers or drivers. (Although keep in mind that Lyft doesn’t guarantee your items will be found or delivered to you immediately. Lyft does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. 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